What is the best scenario for inbound telephony?
(Doc ID 2979193.1)
Last updated on OCTOBER 10, 2023
Applies to:
Oracle Utilities Customer to Meter Base - Version 2.7.0.2.0 and laterInformation in this document applies to any platform.
Goal
**Examples provided in this article do not represent real life personal/confidential information**
**Disclaimer:** This KM article may include the following abbreviations:
C2M - Customer to Meter
What is the best scenario to handle the inquires and customer information from the call center? Is there an integrator that should be used to handle such a scenario?
Solution
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In this Document
Goal |
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