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Some Users Do Not Have Attachments in Task Notification Emails for Some Shells (Doc ID 2979336.1)

Last updated on OCTOBER 10, 2023

Applies to:

Primavera Unifier - Version 9.7 and later
Primavera Unifier Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------

In shells that are configured to use a custom print for the Business Process (BP) record task email notification, users receive the email task notifications without the record PDF and attachments.


EXPECTED BEHAVIOR
-----------------------

User should always receive BP record attachments and the Custom Print BP Record PDF in BP email task notifications.

Cause

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In this Document
Symptoms
Cause
Solution
References


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