CS Alerts Locked and cannot update (Doc ID 2980219.1)

Last updated on OCTOBER 17, 2023

Applies to:

Oracle Financial Services Customer Screening - Version 8.0.8.2.0 and later
Information in this document applies to any platform.

when user tries to open alert assessing to himself a notification appear "The selected ID is Locked" and it cannot .

Also when user tries to re assessing alert with an supervisor user but also a notification display "[1] You cannot update locked Alert ID".

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In this Document

Symptoms

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