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Error while transmitting E2B to MFDS using Web-Services Soap Protocol (Doc ID 2980323.1)

Last updated on OCTOBER 12, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 8.4 to 8.4.1 [Release 8.4]
Oracle Life Sciences Argus Safety Cloud Service - Version 8.4 to 8.4.1 [Release 8.4]
Information in this document applies to any platform.


When transmitting E2B Reports to MFDS using Web-services by following below steps:

1. Configured user id and pwd for MFDS in System configuration > Interchange webservices > MFDS
2. Selected Method as "Web Service" in EDI tab of Reporting Destination configuration for respective agency
3. Create any case "XXXXXX", scheduled a report, generate and transmit the same and observe below error after transmission:

Error occurred while processing Message Id = XXX.
- Configured Web Service MFDS is not accessible - Status-, Response<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<title>403 Forbidden</title>
<p>You don't have permission to access this resource.</p>


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