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All Dashboard Pages Hit [SCORE][CDA-PROD] "-28000: The Account Is Locked" (Doc ID 2981049.1)

Last updated on OCTOBER 17, 2023

Applies to:

Oracle Life Sciences Clinical Development Analytics - Version 4.0.1 and later
Information in this document applies to any platform.

Symptoms

When any user wants to run any reports / dashboard (e.g. "Deviations and Issues Dashboard" or Study-Region overview report) they hit this error message.

ERROR(S)
=========
[SCORE][CDA-PROD] "-28000: The Account Is Locked"

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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