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Reason Codes are Getting Cleared When Trying to Resolve Doc With Multiple Reason Codes (Doc ID 2981276.1)

Last updated on OCTOBER 18, 2023

Applies to:

Oracle Retail Invoice Matching - Version 16.0.3 and later
Information in this document applies to any platform.

Symptoms

Reason codes are getting cleared when trying to resolve invoice with multiple reason codes.

Steps to Recreate:

  1. Pick an invoice which has discrepancies.
  2. Enter the reason code while resolving quantity discrepancy.
  3. Now select the multiple reason codes . Now the reason code entered in the previous step is getting cleared

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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