XAI Staging Upload Record Stuck In Progress After XAI Receiver Set To Active
(Doc ID 2984402.1)
Last updated on NOVEMBER 21, 2023
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 and laterInformation in this document applies to any platform.
Goal
**Examples provided in this article do not represent real life personal/confidential information**
**Disclaimer:** This KM article may include the following abbreviations:
CCB - Oracle Utilities Customer Care and Billing
MPL - Multi Purpose Listener
XAI - XML Application Integration
On : 2.5.0.2.0 version, SW - System Wide
XAI Staging Upload record stuck In Progress after XAI Receiver set to active
A new MPL receiver that will process/poll a CSV file from a folder. The file is correctly being pulled from the folder location specified and the XAI Upload Staging record is created. The XAI Upload Staging record then transitions to the In Progress status but does not go further than this. Is this still due to the MPL? There are no visible errors on the logs. If submitting a correctly formatted message (XML already) through the XAI Submission, it gets processed.
It should also be noted that all other messages/files to process other than the new receiver gets stuck in processing as well. When the new receiver is removed, everything else processes correctly.
Is this normal behavior?
Solution
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In this Document
| Goal |
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