Unable To Assign Telephone Number to New Product - Error: "This product is missing assignable items. Check application setup telephone number indicators for this product." (Doc ID 2984987.1)

Last updated on NOVEMBER 09, 2023

Applies to:

Symptoms

Unable to assign a telephone number to a new product on a PSR order that was recently created in the Product Catalog. An error is thrown immediately after right-clicking on the level 1 product and selecting "Assign Telephone Numbers". The message indicates the product is missing assignable items and to check the telephone number indicators setup for the product (entire error text below).

MESSAGE

This product is missing assignable items.

Check application setup telephone number indicators for this
product.

Cause

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