'Target Unreachable, "null" returned null. Please contact System Administrator' Error In Department Search Within Product Search Filters (Doc ID 2986850.1)

Last updated on NOVEMBER 14, 2023

Applies to:

Symptoms

Getting an error of null upon opening the department search popup and pressing the button search.

Steps to reproduce the issue:

1. Open the product search window
2. Select a department on the header filters
3. Push search products button
4. Go to the departments dropdown again and select "search" for department
5. On the department search popup push the search button.

Observe error message raised by RMS user interface: "Some error has occurred. Error received is: "Target Unreachable, "null" returned null. Please contact System Administrator"

Cause

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