In Dispute Request UI, Approver User Has No Provision to Enter the Approval Comments While Approving the Dispute Request (Doc ID 2987391.1)

Last updated on DECEMBER 21, 2023

Applies to:

Oracle Financial Services Revenue Management and Billing Cloud Service - Version 5.0.0.0.0 and later
Information in this document applies to any platform.

Goal

When an approver is rejecting the dispute request, there is the option to enter the rejection reason and code but this is not the same case when it is approved.

The user should have a provision to enter approval reasons/comments while approving the dispute request.

Can an ER be opened to add functionality where a User has the provision to enter approval reasons/comments while approving the dispute request?

Solution

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In this Document

Goal

Solution

References

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In Dispute Request UI, Approver User Has No Provision to Enter the Approval Comments While Approving the Dispute Request (Doc ID 2987391.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!