Get Decision WebService Displays Message "No Pricing Record Found" (Doc ID 2988195.1)

Last updated on NOVEMBER 21, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Get Decision Web Service functionality - Validates whether decision details available, if no then invokes Select Pricing and creates Decision record.

Issue - When Get Decision Web Service is sent, system not able to load the pricing . Failing with  error " No Pricing match found" .  However when the same application in UI,  "Select Pricing" button fetches pricing record as expected.

EXPECTED BEHAVIOR
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Whichever channel Application Decision should have the same process and functionality for the applications.

STEPS
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The issue can be reproduced at will with the following steps:

1. Create a pricing setup where Pricing selection criteria has field "Existing Customer - NO" value.
2. Create application with new applicant hence Existing customer flag - N and ensure it satisfies above Pricing setup.
3. Invoke "Get Decision WS" call for above application and observe incorrect error message displayed "No Pricing record found".

Changes

Cause

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