My Oracle Support Banner

Integration Hub Notebook Is Not Opening In ECM Case Screen (Doc ID 2988769.1)

Last updated on NOVEMBER 28, 2023

Applies to:

Oracle Financial Services Crime and Compliance Investigation Hub - Version 8.0.8 and later
Information in this document applies to any platform.

Symptoms

Integration Hub notebook is not opening in ECM case screen.

Steps to reproduce:
1. Configure Config.sh

2. Install the application

3. Start the services

4. Go to ECM

5. Click on Investigation HUB.

Expected result:
The IHUB tab should open

Actual result:
The Investigation tab is not opening and throwing error

Error encountered:
The Access token is not accessible.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.