My Oracle Support Banner

Product Deleted From Deal Is Still Available In Bespoke PL Though Not Showing Up In Deal (Doc ID 2988791.1)

Last updated on NOVEMBER 27, 2023

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 5.1.0.0.0 to 5.1.0.0.0 [Release 5.0]
Information in this document applies to any platform.

Symptoms

On RMB v5.1.0.0.0, Product deleted from deal is still available in Bespoke PL but not showing up in Deal

Deal: Product deleted from deal is still available in Bespoke PL, but not showing up in Deal.
Product was added through additional priceitem button.

We expect that on deselecting the price item, it should delete the agreed pricing from database and it should never be the part of bespoke price list.

STEPS:
------------
1. In Pricing and commitments section, initially selected 4 Price items (ACS002,CHQ001,CHQ002,LIQ001(using Additional Price item button)).
2. Go to Price Item selection Screen & unchecked LIQ001 Price item.
3. Now in Pricing and commitment screen, only three price items are available i.e. ACS002, CHQ001, CHQ002.
4. As expected, till deal Fully Orchestrated, only 3 price items are there in deal Screen.
5. But after Activation, the Bespoke pricelist is also having LIQ001 price item (which we deleted during deal creation).

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.