My Oracle Support Banner

Event & Webhook Is Getting Completed & Triggered Twice For Same Event Criteria For App Status Updated (Doc ID 2989706.1)

Last updated on DECEMBER 07, 2023

Applies to:

Oracle Financial Services Lending and Leasing Cloud Service - Version and later
Information in this document applies to any platform.


Event & Webhook is getting Completed & triggered twice for same event Criteria for app status update event.

Event App Update setup done for Event Criteria App status - New and App Sub status - Review_Required however when application is created via WS, then for same criteria event is invoked twice and both instances satisfied same criteria which triggered Web hook twice.

Since Event criteria is available only for New-Review_Required (App status/App sub status) then only 1 event criteria should be satisfied and 1 action webhook should be triggered.

The issue can be reproduced at will with the following steps:
1. Do event setup for Application status update as per the screenshot details shared in attachment.
2. Create application via Application WS and ensure application passed App entry/prescreening edits and in JSON response application is created in - New: Review Required status/sub status.
3. Observe even though event criteria had app status/sub status as New-Review required, then also event app update is triggered twice and at both triggers event criteria is met and Webhook action is invoked.

The issue has the following business impact:
Due to this issue, users having issue with events triggering.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.