Market Authorization Holder Reflecting as No Translation in Argus Japan Interface (Doc ID 2990468.1)

Last updated on DECEMBER 04, 2023

Applies to:

Symptoms

The Translation Data for the [Products] > Market Authorization Holder field is not populated for Argus Japn user or in the Split Screen view.

Steps to replicate:

• [Argus Console] > [Business Configuration] > Products and Licenses
• Set up a Company product
• Ensure Product > License > UK license has Market Authorization Holder (MAH) defined e.g. 'My Manufacturer'
• The product has several licenses
• [Argus Console] > [Code Lists] > Manufacturer, click on the [J Data Entry] button for 'My Manufacturer' and supply the Japanese translation data.
• Log in a case in Either the Argus English interface or the Argus J interface
• Add to this case the above product and MAH
• Using Spilt Screen or log directly into the Argus J interface and note that the Argus E interface correctly shows the MAH as 'My Manufacturer'
• Note that the Argus J interface or split screen view shows '*** No Translation - My Manufacturer' which is incorrect.

Cause

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