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Non Workflow Manager User Is Unable To Change The Case Owner After Accepting The Case. (Doc ID 2991899.1)

Last updated on DECEMBER 14, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version to 8.4 [Release 8.2 to 8.4]
Information in this document applies to any platform.


Context menu in Worklist> Open is not working when a case is owned by any non-workflow manager.

If non-workflow manager log-in user is case owner, 'Adjust Assignment' or 'Adjust Case Owner' option upon right click on the owned cases in Worklist > Open menu is not available.



1. Log-in to Argus with non-workflow log-in user

2. Navigate to Worklist > Open

3. Right click on a case that is owned by the non-workflow log-in user(current log-in user)

4. 'Adjust Assignment' or 'Adjust Case Owner' option is not available in the displayed menu list.


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