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Getting Error While Transmitting the CIOMS Report Attached With Cover Letter (Doc ID 2991990.1)

Last updated on DECEMBER 21, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 8.0 and later
Oracle Life Sciences Argus Safety Cloud Service - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

 While Transmitting CIOMS Report with a Cover Letter, getting below error:

 Error occurred when transmitting this report through email. Could not send mail through SMTP. Can't open the file for read (doesn't exist?)

Refer below screenshot as a example:

 

Cause

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In this Document
Symptoms
Cause
Solution

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