My Oracle Support Banner

Patient Data Report is failing with 'REP-56048: Engine rwEng-2 crashed' (Doc ID 2992016.1)

Last updated on DECEMBER 08, 2023

Applies to:

Oracle Clinical - Version 5.4.0 and later
Oracle Clinical Remote Data Capture Option - Version 5.4.0 and later
Information in this document applies to any platform.



1. RDC: User has submitted PDR job for multiple patients and all 8 engines setup on the report server were running the 8 PDR jobs.

2. The BATCH_JOBS table status is still "STARTED" and did not get updated as FAILURE.

3. From RQM ( Report Queue Manager) we can see the below error:

"The report terminated with error:
REP-56048: Engine rwEng-2 crashed., job Id: <ID>"

4. High memory consumption was observed while the PDR job was ran.


The PDR report is SUCCESS if the job is ran twice by selecting 4 patients and running second time with the rest of 4 patients.
( PDR job is divided)




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.