While Trying To Open Gantt Chart Getting Error 'java.lang.NullPointerException' (Doc ID 2992602.1)

Last updated on DECEMBER 12, 2023

Applies to:

Symptoms

When attempting to Open Gantt Chart the following error occurs.

ERROR
java.lang.NullPointerException

ERROR IN JAVA CONSOLE LOG
>>>CookieHandler.getDefault: null
com.agile.ui.gantt.session.GanttSession.isOnline: in=0, out=48, elapsed: 86 ms
com.agile.ui.gantt.session.GanttSession.loadLocale: in=0, out=171, elapsed: 24 ms
com.agile.ui.gantt.session.GanttSession.isOnline: in=0, out=48, elapsed: 15 ms
com.agile.ui.gantt.session.GanttSession.loadPreferences: in=0, out=173, elapsed: 41 ms
com.agile.ui.gantt.session.GanttSession.isOnline: in=0, out=48, elapsed: 16 ms
com.agile.ui.gantt.session.GanttSession.getDocumentResource: in=0, out=1683, elapsed: 23 ms
com.agile.ui.gantt.session.GanttSession.isOnline: in=0, out=48, elapsed: 16 ms
com.agile.ui.gantt.session.GanttSession.isOnline: in=0, out=48, elapsed: 65 ms
com.agile.ui.gantt.session.GanttSession.getDocumentResource: in=0, out=1683, elapsed: 18 ms
com.agile.ui.gantt.session.GanttSession.loadDocumentList: in=298, out=4116, elapsed: 160 ms

1. Start Agile Application Server 9.3.6
2. Start File Manager Server
3. Open a browser and Launch Agile PLM Web Client using url http://{server_name}.{domain_name}:{port}/Agile/PLMServlet
4. Log into Agile PLM Web Client
5. Open the Product Portfolio Management - PPM Object
6. Try to Launch Gantt Chart.

Cause

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