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Narrative Tab History Is Not Populating As Expected (Doc ID 2992759.1)

Last updated on DECEMBER 18, 2023

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.


ECM 8125 Narrative tab history is not populating as expected.

Steps to Reproduce Problem

1. Go to Case narrative
2. Add some narrative text
3. Close the window and edit narrative text and save.
4. Click on history
5. Narrative history is not available. Its an issue.
6. Close the window and click on any other tab and go to narrative again.
7. This time narrative history will be displayed but history is same for all the history records.


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