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CM Is Getting Crashed When PCM_OP_BILL_DEBIT Opcode Is Called (Doc ID 2993190.1)

Last updated on DECEMBER 20, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.5.0 and later
Information in this document applies to any platform.

Symptoms

When customer calls PCM_OP_BILL_DEBIT opcode from custom file there is no output and cm is getting crashed.
When calling PCM_OP_BILL_DEBIT opcode directly through testnap customer has the result same.

The issue was observed in a Cloud Native environment, post applying patch 35951992.


ACTUAL BEHAVIOR
---------------
Customer is not receiving any result from the PCM_OP_BILL_DEBIT opcode

EXPECTED BEHAVIOR
-----------------------
Proper result should be received.


From cm.pinlog:

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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