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Users Are Not Able To Upload or Download Files in Agile Product Lifecycle Management (PLM) System Through the Mechanical Computer-Aided Design (MCAD) Connector (Doc ID 2996415.1)

Last updated on JANUARY 11, 2024

Applies to:

Oracle Agile PLM MCAD Connector - Version 3.6 and later
Information in this document applies to any platform.

Symptoms

Users are not able to upload files to or download files from Agile PLM through MCAD connector.
Every single file operation through the MCAD connector is failing.

Issue can be reproduced at will the following steps:
1. Launch Solidworks, and create an assembly with parts.
2. Create a drawing, and go to Tool > Agile > Save Preview.
3. Agile Save Preview window shows up. Assign Item numbers and design number to all parts.
4. Set the Save Option for the parts, and Continue.

However, Web Client is working as expected.

Changes

Performed infrastructure update.

This included upgrading the database to 19.20, FMW to 12.2.1.4, and Agile PLM to RUP24.

Also, applied the October 2023 CPU to the application server and database. 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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