Multi-Query Account Financial History Zone Not Displaying Arrears Date(s) Correctly
(Doc ID 2997388.1)
Last updated on JANUARY 25, 2024
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.8.0.0.0 to 2.9.0.1.1 [Release 2.8 to 2.9] Information in this document applies to any platform.
Symptoms
On : 2.8.0.0.0 version, ENV - Environment
ACTUAL BEHAVIOR --------------- Multi-Query Account Financial History Zone not displaying Arrears Date(s) correctly
When a user navigates to Account Financial History zone from Account Context menu, the default Search By criteria (Arrears Date) shows the dates correctly.
When a user changes the Search By criteria to All Dates, the Arrears Dates no longer display. We suspect there is a SQL issue in Zone C1-ACCFINHQ - Query Zone 4.
Changes
Cause
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