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Error "Failed to Delete User" When Trying to Delete a User in P6 (Doc ID 2997560.1)

Last updated on APRIL 17, 2024

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 20.12.15.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to delete a user,
the following error occurs.

ERROR
-----------------------
Failed to delete users.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Login to P6 web.
  2. Navigate to Administration -> User administration -> Users.
  3. High-light a user, click delete, then click "Save" button.
  4. Notice the error.

 

Cause

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In this Document
Symptoms
Cause
Solution


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