My Oracle Support Banner

Reconciliation Pay Instruction Search Zone Issue Regarding Search Criteria in ORMB (Doc ID 2998472.1)

Last updated on JANUARY 24, 2024

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 5.1.0.0.0 to 5.1.0.0.0 [Release 5.0]
Information in this document applies to any platform.

Symptoms

On reconciliation screen, When navigating into second tab - pay instruction, for the first time. It directly gives error as ‘At least one criterion is required’ without even we hitting on search button. That means by itself is triggering the zone without sufficient input.
Additionally, when we do provide criterion, it searches with two filter’s – given criterion and reconciliation id, which means hidden filter for reconciliation id isn’t working on the first try.
Ideally it should already use the Recon Id as hidden filter and show the results.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.