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P6 Professional Gives "Exception EAccessViolation in module PM.EXE" at Login (Doc ID 2998648.1)

Last updated on JANUARY 28, 2024

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 20.12 and later
Information in this document applies to any platform.


When attempting to login to P6 Professional after installation, the following error occurs:


Exception EAccessViolation in module PM.EXE at
Access violation at address0000000000C491BA in module
'PM.EXE'. Read of address 0000000000000000.


The issue can be reproduced at will with the following steps:

  1. Install P6 Professional.
  2. Attempt to login to P6 Professional.
  3. Notice the error.


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