ECM 8073: MAKE A DECISION FOR AN ECM CS EVENT, THE DECISION IS NOT AUTOMATICALLY REFRESHED IN THE NEXT PAGES
(Doc ID 3000095.1)
Last updated on JANUARY 30, 2024
Applies to:
Oracle Financial Services Customer Screening - Version 8.0.7 and laterInformation in this document applies to any platform.
Symptoms
When there are few events in the case and those events are within one page, it is automatically refreshed after making a decision, so in this situation it works as expected.
However, when there are more than one page of events and we apply a decision to one of them, it is not automatically refreshed. We would like it to be automatically refreshed in this situation as well.
Steps to Reproduce Problem
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1. Entering a CS case which has more number of events
2. Make a decision to one of the events in the next pages.
3. Visualize the decision that is empty.
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Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |