My Oracle Support Banner

Downloading a File Using the Software Development Kit(SDK) Program That Uploaded the Same File Fails with Error:'Specified file (xxx.xx) could not be located. Please contact the administrator.' (Doc ID 3000174.1)

Last updated on JANUARY 26, 2024

Applies to:

Oracle Agile PLM Framework - Version 9.3.6.0 and later
Oracle Agile Product Collaboration - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

Downloading file using SDK program that uploaded the same file fails with error.

Exception in thread "main" java.lang.RuntimeException: Specified file (xxx.xx) could not be located. Please contact the administrator.
  at com.agile.api.pc.attachment.IFSInputStream.(IFSInputStream.java:40)
  at com.agile.api.pc.RowAttachment$GetFileAction.doSdkAction(RowAttachment.java:557)
  at com.agile.api.common.SDKAction.run(SDKAction.java:23)
  at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:386)
  at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:163)
  at weblogic.security.Security.runAs(Security.java:62)
  at com.agile.api.common.WebLogicAuthenticator.doAs(WebLogicAuthenticator.java:111)
  at com.agile.api.common.Security.doAs(Security.java:54)
  at com.agile.api.common.Security.doAs(Security.java:109)
  at com.agile.api.pc.RowAttachment.getFile(RowAttachment.java:342)
  ............



The issue can be reproduced at will with the following steps:
1. Run SDK code that uploads a file and then downloads the same file.
2. Upload is successful.
3. Download fails with error.


Changes

Agile deployed in new Data Center.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.