Password Reset Script is not working
(Doc ID 3000793.1)
Last updated on FEBRUARY 02, 2024
Applies to:
Oracle Financial Services Analytical Applications Infrastructure - Version 8.0.8 and laterInformation in this document applies to any platform.
Symptoms
On : 8.0.8 version, Password Reset utility
ACTUAL BEHAVIOR
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Password Reset script utility does not work even when correct security answers are provided.
EXPECTED BEHAVIOR
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When the utility is executed , it should reset the password successfully.
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to $FIC_HOME/utility/userpasswordreset/bin
2. execute ./resetpass.sh <USER_ID>
3. provide the security answers
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot able to perform reset password using the utility
Changes
NA
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |