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PO Induction Is Not Working Properly With Custom Flex Attributes(CFA) During PO (Doc ID 3001542.1)

Last updated on FEBRUARY 01, 2024

Applies to:

Oracle Retail Merchandising System - Version 16.0.3 and later
Information in this document applies to any platform.

Symptoms

PO induction is not working properly with Custom Flex Attributes(CFA) during PO

PO induction is failing with below error in RMS
NONE - UNHANDLED EXCEPTION/VALIDATION ERROR
Error ORA-00001: unique constraint (RMS15.SVC_CFA_EXT_U1) violated returned by program unit CORESVC_PO.GENERATE_ORDER_NUMBER.

Steps to Reproduce
-----------------------
1. Upload the Order Spreadsheet (PO induction) file to create an Order.
1a. Make sure you have the CFA tab for ORDLOC.
2. Notice the error in the UI. @0PACKAGE_ERROR@1ORA-00001: unique constraint (RMSUSER.SVC_CFA_EXT_U1) violated@2CORESVC_PO.GENERATE_ORDER_NUMBER.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users have a high financial impact.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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