GENERATING 2 BILLS FOR THE SAME BILL CYCLE & ACCOUNT SHOULD NOT BE ALLOWED
(Doc ID 3001696.1)
Last updated on FEBRUARY 05, 2024
Applies to:
Oracle Financial Services Revenue Management and Billing Cloud Service - Version NA and laterInformation in this document applies to any platform.
Goal
In ORMB v4.0.0.0.0, 2 bills were being generated for the same bill cycle for the same account.
We have observed that when a bill is generated manually from the application UI, it does not create an entry in the CI_BILL table for BILL_CYC_CD and WIN_START_DT. However, if we generate a pending bill using the C1-PNDBL (Pending Bill Generation) Batch, these entries are successfully recorded in the CI_BILL table. When we attempt to create another bill for the same bill cycle window, the system (through the batch process) checks for existing entries in CI_BILL based on BILL_CYC_CD and WIN_START_DT.
We find that when the result count >= 1, the system prevents the creation of a new bill via batch. However, the creation of a manual bill is permitted, as the system does not validate against BILL_CYC_CD and WIN_START_DT in this case. We wonder if this should be restricted as well.
Solution
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In this Document
| Goal |
| Solution |
| References |