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Customer Center : Cycle-Start-Relative Flag Grayed Out After BRM Upgrade (Doc ID 3001917.1)

Last updated on FEBRUARY 02, 2024

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.8.0 and later
Information in this document applies to any platform.

Symptoms

One observes that the Cycle-Start-Relative flag is grayed out in product tab screen after upgrading from Billing and Revenue Management (BRM) Customer Center 7.5ps22 to 12ps8, 

Steps to reproduce
---------------------
- Upgrade Customer Center client application to 12ps8 
- Switch to "Plans" tab
- Try to Select "Relative" under Product customization->Cycle->Start

Now one can notice that the radio button corresponding to  "Relative" is grayed out.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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