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ECE Query.sh OOM Error Java Heap (Doc ID 3004697.1)

Last updated on FEBRUARY 21, 2024

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 12.0.0.4.0 and later
Information in this document applies to any platform.

Goal

Customer is hitting the following error in the production system when query.sh is executed:

[eceuser@ecs-11 temp]$ query.sh
Logger: java.lang.OutOfMemoryError: Java heap space
Exception in thread "Logger@9248631 12.2.1.4.14" java.lang.OutOfMemoryError: Java heap space
Exception in thread "Cluster|SERVICE_STOPPED|Member(Id=33, Timestamp=2024-02-14 13:33:46.197, Address=10.233.93.226:40191, MachineId=33624, Location=site:ece-server.pr-ece-app.svc.cne-pr-segbr,machine:ecs-11,process:8309,member:query, Role=OracleCommunicationBrmChargingServerQueryLauncher)" java.lang.OutOfMemoryError: Java heap space
Exception in thread "main" java.security.PrivilegedActionException: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'oracle.communication.brm.charging.balance.internal.coherence.CoherenceBalanceSerializer#4' defined in class path resource [META-INF/spring/balance-context.xml]: Cannot resolve reference to bean 'appConfigurationRepository' while setting constructor argument; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'appConfigurationRepository' defined in class path resource [META-INF/spring/appconfiguration-context.xml]: Bean instantiation via constructor failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [oracle.communication.brm.charging.appconfiguration.internal.coherence.CoherenceConfigurationBeanRepository]: Constructor threw exception; nested exception is (Wrapped) java.lang.OutOfMemoryError:

How to resolve this issue?
 

Solution

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Goal
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