Equipment Install Pop-up Message Displays Engineering Work Order Number as '0'
(Doc ID 3004748.1)
Last updated on MAY 01, 2024
Applies to:
Oracle Communications MetaSolv Solution - Version 6.3.1 and laterInformation in this document applies to any platform.
Symptoms
When attempting to add equipment in the Equipment Inventory window (w_equipinstall_maint) to 'Under Construction' parent equipment being installed using an Engineering Work Order, the Work Order Number displayed in the pop-up message is '0' which is incorrect. It should be the actual Work Order Number. The behavior only occurs when the Work Order Number contains a non-numeric character. For example, the Work Order Number is 'MSS631B788' yet the pop-message displays '0'.
The image below shows the Engineering Work Order's Work Order Number is 'MSS631B788'.
The image below shows the Work Order Number in the pop-up message is '0'.
Pop-up Message Text
The parent equipment you are placing this equipment into is
being installed via Engineering Work Order 0. Would you like to
place this equipment here and input the Work Order information
manually?
Changes
Installed or upgraded to MetaSolv Solution 6.3.1.b788 - Patch 35633140: MSS_6_3_1_B788 (6.3.1.13.0).
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |