MSS 6.3.1 | startOrderRequest Giving Error Code 31281: There are no items on this order. Please add service items before executing the startOrderRequest API.
(Doc ID 3005247.1)
Last updated on FEBRUARY 25, 2024
Applies to:
Oracle Communications MetaSolv Solution - Version 6.3.1 and laterInformation in this document applies to any platform.
Symptoms
On : 6.3.1 version, Web Service
When executing the startOrderRequest API for a PSR order that has only disconnected items on it and the preference Service Request => Product Service Request => Finish order without a product set to N, the application responds with the below error.
Cause
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In this Document
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Cause |
Solution |
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