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No STA on Account Closure for STR (Doc ID 3005575.1)

Last updated on FEBRUARY 28, 2024

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version and later
Information in this document applies to any platform.


Issue is that that there is no STA (Session-Termination-Answer) for STR (Session-Termination-Request) on account closure, so DRA (Diameter Routing Agent) is sending UNABLE_TO_DELIVER error to PGW (Packet Gateway).


  1. Take an active customer account and initiate SLR (Spending Limit Request)
  2. Update the status of the customer as Closed (and Delete the customer using PCM_OP_CUST_DELETE_ACCT)
  3. Send STR for the customer


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