Missing Emails In The Sent Folder
(Doc ID 3005611.1)
Last updated on FEBRUARY 20, 2024
Applies to:
Oracle Communications Convergence - Version 3.0.2 and laterInformation in this document applies to any platform.
Symptoms
On : Convergence 3.0.3.3.0
An external user is missing emails in their Sent Folder from Jan 23 to Feb 5.
Changes
The user used Outlook and iPhone to send the emails during this time.
Cause
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