Opening Gantt Chart From Any Activity Object Fails With Error:'NullPointerException' (Doc ID 3006297.1)

Last updated on FEBRUARY 26, 2024

Applies to:

Symptoms

Unable to Launch Gantt Chart.

Receives Null pointer Exception while trying to open Gantt Chart.

Error in Java Console:

>>>CookieHandler.getDefault: null
com.agile.ui.gantt.session.GanttSession.isOnline: in=0, out=48, elapsed: 297 ms
com.agile.ui.gantt.session.GanttSession.loadLocale: in=0, out=171, elapsed: 126 ms
com.agile.ui.gantt.session.GanttSession.isOnline: in=0, out=48, elapsed: 355 ms
com.agile.ui.gantt.session.GanttSession.loadPreferences: in=0, out=173, elapsed: 368 ms
com.agile.ui.gantt.session.GanttSession.isOnline: in=0, out=48, elapsed: 233 ms
com.agile.ui.gantt.session.GanttSession.getDocumentResource: in=0, out=1634, elapsed: 136 ms
com.agile.ui.gantt.session.GanttSession.isOnline: in=0,




The issue can be reproduced at will with the following steps:
1. Login to Web Client - http(s)://<FQDN>:<port>/Agile
2. Go to any Project and open Gantt chart.
3. Gantt chart fails with error.

Cause

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