Points Are Not Updating After Consolidated Asset Expires (Doc ID 3006407.1)

Last updated on FEBRUARY 26, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Points are Not Updating after Consolidated Asset Expires

It was identified that the Points under the Main account is displaying the total by including expired consolidated Points.

EXPECTED BEHAVIOR
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Main account total points should be displayed correctly after asset expires. 

STEPS
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The issue can be reproduced at will with the following steps:
1. Create or select an account with assets.

2. Try to expire the asset associated with the accounts.

3. Check whether the points consolidation is happening for expired assets through batch job - ASEPRC_BJ_100_01.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot have the main accounts total points shown correctly for the expired points.

Cause

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