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High Latencies DGW Sy Traffic And PCRF Outage (Doc ID 3006828.1)

Last updated on MARCH 05, 2024

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 12.0.0.4.0 and later
Information in this document applies to any platform.

Symptoms

High latency is found greater than 3 seconds from the Diameter GateWay (DGW) Sy interface recently. Policy and Charging Rule Function (PCRF) is getting down or hung due to this high latency, which results in the JAVA process hung and creating outages.

From diameterGateway4.log:
com.tangosol.coherence.component.util.daemon.queueProcessor.service.grid.partitionedService.PartitionedCache$ViewMap.remove(PartitionedCache.CDB:1)
at com.tangosol.coherence.component.util.SafeNamedCache.remove(SafeNamedCache.CDB:1)
at oracle.communication.brm.charging.util.coherence.internal.CoherenceTemplateImpl.remove(CoherenceTemplateImpl.java:306)
at oracle.communication.brm.charging.ecegateway.diameter.framework.sy.session.internal.CoherenceDiameterPersistedSySessionRepository.remove(CoherenceDiameterPersistedSySessionRepository.java:64)
at oracle.communication.brm.charging.ecegateway.diameter.framework.sy.app.DiameterFrameworkSyApp.cleanupSession(DiameterFrameworkSyApp.java:76)
...

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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