Receipt Quantity Field In Discrepancy Resolution Screen Displays Incorrect Qty (Doc ID 3006935.1)

Last updated on FEBRUARY 27, 2024

Applies to:

Symptoms

Receipt quantity displayed as zero during resolution of quantity discrepancy.

Steps to Recreate:

1. Selection an invoice with discrepancy quantity and exist receipts for the order.
2. On Supplier Options screen, change AP REVIEWER enter one supplier value.
3. Selection Invoice Matching and Summary match options remove value AP Reviewer.
4. Enter order number for an invoice that has the same supplier selection in step 2.
5. Press OK, selection Details button.
6. Selection and check any item with discrepancy and press button down.
7. Press Quantity Resolution button.
8. In the next screen, observe that Receipt Quantity displayed as zero.
   
   

Changes

Cause

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