My Oracle Support Banner

KYC Cases Which Are Having Score <70 Promoted To Cases (Doc ID 3007129.1)

Last updated on MARCH 04, 2024

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.

Symptoms

KYC assessments which are less than 70 score are being promoted to ECM cases. 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.