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ECM - Evidence Tab Attachment Download Issues (Doc ID 3007136.1)

Last updated on MARCH 04, 2024

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.

Symptoms

ECM - Evidence tab attachment download issues


Simulation steps

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1. Customer try to download the file filename.zip from evidence tab

2. In customer download folder filename+2.zip file is getting downloaded.

3. filename2.zip is a valid another document in evidence tab

4. But when user try to download the file filename.zip from audit tab, then it works fine.

Cause

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In this Document
Symptoms
Cause
Solution


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