ECM - Evidence Tab Attachment Download Issues
(Doc ID 3007136.1)
Last updated on MARCH 04, 2024
Applies to:
Oracle Financial Services Enterprise Case Management - Version 8.0.7 and laterInformation in this document applies to any platform.
Symptoms
ECM - Evidence tab attachment download issues
Simulation steps
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1. Customer try to download the file filename.zip from evidence tab
2. In customer download folder filename+2.zip file is getting downloaded.
3. filename2.zip is a valid another document in evidence tab
4. But when user try to download the file filename.zip from audit tab, then it works fine.
Cause
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In this Document
Symptoms |
Cause |
Solution |