ECM 8124- Functionality of "Assign To Me" Button in case list and details page
(Doc ID 3007161.1)
Last updated on MARCH 04, 2024
Applies to:
Oracle Financial Services Enterprise Case Management - Version 8.0.7 and laterInformation in this document applies to any platform.
Symptoms
IN ECM 8124 , Assign to me button works differently from case list grid page and inside case details page
1. From Case list: For any closed statuses, If we click on Assign to Me button, it shows message
One or more of the selected cases are in a closed status. To save this action(s) select at least one status-changing action.
2. For same closed case, if we click on Assign to Me button inside case details page, case assignment is done success.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |