When Configuring the P6 Provider in Primavera Gateway the Error "Cannot retrieve OAuth token" Occurs
(Doc ID 3007483.1)
Last updated on MARCH 01, 2024
Applies to:
Primavera Gateway - Version 21.12 and laterPrimavera P6 Enterprise Project Portfolio Management Cloud Service - Version 21.12 and later
Information in this document applies to any platform.
Symptoms
When attempting to configure the P6 Provider in Primavera Gateway, the following error occurs.
ERROR
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Error in Connection. Verify connection parameters and try again.
The response was: Connection unsuccessful, Please verify the API configuration.
Cannot retrieve OAuth token.
STEPS
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The issue can be reproduced at will with the following steps:
1. Edit the P6 Provider in Gateway
2. Set the "P6 Webservices authentication type" to OAuth
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |