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OFSLL PRD - Transactions Triggered Through API - Left In OPEN State If The Key Info Is Missing (Doc ID 3007994.1)

Last updated on MARCH 03, 2024

Applies to:

Oracle Financial Services Lending and Leasing Cloud Service - Version 14.12.0.0.0 to 14.12.0.0.0 [Release 14]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
We have noticed that several API TXNS are left in open state if any of the transaction parameters are either missing or not matching to the lookup config. 

Below Transactions  Impacted:

ACC_PMT_CODE_MAINT
CUS_ADR_PH_MAINT

EXPECTED BEHAVIOR
-----------------------
System should fail the transaction and raise the error when matching lookup not found.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Process the ACC_PMT_CODE_MAINT transaction through API with incorrect PAYMENT MODE
2. Verify the transaction is failed

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Monetary transactions posted through API are sitting in open status

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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