Performance Issue While Adding Substitute Item By Primary Replenishment Pack
(Doc ID 3008206.1)
Last updated on MARCH 04, 2024
Applies to:
Oracle Retail Merchandising System - Version 16.0.3 to 16.0.3 [Release 16.0]Information in this document applies to any platform.
Symptoms
On : 16.0.3 version, Other
ACTUAL BEHAVIOR
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When adding a substitute item to an item by using a Primary Replenishment Pack, the screen is taking long to fetch the item
EXPECTED BEHAVIOR
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The screen should work as expected.
STEPS
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The issue can be reproduced at will with the following steps:
1) Tasks -> Items -> Manage Items
2) Enter Item -> Click Search
3) Actions -> Edit
4) More Actions -> Substitute Items
5) Click on ‘+’ within ‘Locations’ Pane and add a valid warehouse location
6) Click OK
7) Click on ‘+’ within Substitute Items pane.
8) Add a valid simple pack in the Substitute Primary Replenishment Pack field and tab out of field
9) Notice the cursor just spins and never returns.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users are impacted with their timeline.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |