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Notification Is Not Sent from Action Menu for Certain Tasks (Doc ID 3008232.1)

Last updated on APRIL 25, 2024

Applies to:

Oracle Agile Product Portfolio Management - Version 9.3.6.0 and later
Oracle Agile PLM Framework - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

Users are not able to send Notification (email) from a few Tasks in any Project.

 

The issue can be reproduced at will with the following steps:

  1. Login to Agile Web Client - http(s)://<FQDN>:<port>/Agile/PLMServlet as admin user.
  2. Open Project task with Delegated Owner: blank
  3. Go to Task then Click Action menu > Send notification.
  4. Add admin in Notify field then click Send.
  5. Go to History tab then Send Notification is captured in the history.
  6. The Notification is not received in email.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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