Issue With ECM Case Status (Doc ID 3010510.1)

Last updated on MARCH 20, 2024

Applies to:

Oracle Financial Services Customer Screening - Version 8.1.2 and later
Information in this document applies to any platform.

Steps to Reproduce: Open the CS typoe cases in ECM and take action as Close - true match or Close - false positive

Actual Behavior: ECM case is still being in investigation status

Expected Behavior: ECM case status to be changed to selected status

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In this Document

Symptoms

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