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Incorrect Rating - PAYG Is Charged Even Though Quota Is Present. (Doc ID 3011939.1)

Last updated on APRIL 03, 2024

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.3.0.7.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.3.0.7.0 version, Rating business logic

ACTUAL BEHAVIOR
---------------
PAYG is charged to customer even though quota is present for the customer account.

EXPECTED BEHAVIOR
-----------------------
It should consume from existing bucket/quota.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Customer has 2 buckets (30 MB and 100 MB)  


Expected behavior that 30 MB in the terminate request should get deducted from the 100 MB quota.



Cause

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In this Document
Symptoms
Cause
Solution


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